Webs’ Random Ideas

At work we hooked up a card scanning device for a system in a GA office. Everything works fine under our accounts but not the user account on that machine. Every time the user tries to scan an error message pops up about not having sufficient permissions and to contact the administrator.

I did a Google search and found a link for a Microtek knowledgebase article. The article had a solution: go into “Regedit” click on “HKEY_LOCAL_MACHINE”, then “Software”, then click “PenPower”. Just make sure the folder is highlighted and go to the “Edit” from the top menu and choose “Permissions”. Then add the user account or groups you need to and give whomever needs it, “Full Control”.

After I did this the software started giving all kinds of errors, but it could communicate with the scanner under the user account. I then figured the errors were still permission related and on a hunch I gave the same user account “Full Control” for the “Microtek” folder under Program Files. Once I did this everything worked perfectly as expected. And I didn’t have to make the user account an Administrator on the system.